The Shangri-La Fijian Resort (FIJIAN) was one of the grand labels of the Shangri-La International Motel Group that well known as a world regular international lodge. The Fijian was liked the strong and very good reputation through the world, especially in some region such as Quotes, New Zealand, and Southern Pacific place. This vacation resort was found in one of the big island by Fiji that is certainly Yanuca. Fijian has about 450 room-resort and more than 800 regional staff payroll. Most of the worker is a great indigenous persons, and took the front line department. Furthermore, a problem was raised in The Fijian that involved Omfattande Taylor since an American expatriate owner-manager in this resort to make a change and resolve the released. The given was quite sensitive, because it relate to the local custom and practices. And he was definitely needed to consider about that items without being unjust with the additional staff and keep strict to the rules. Yet , the dilemma was be a little more complicated because Brett Taylor has to do something between his staff which can be Moala Tukana and Solome Suacake. The dilemma can be Mola Tukana was being among the company advantage, because of his dedication, expertise, and good performance in the work field, but in additional side he was did problem by allowed Solome got some money that she is not supposed be do. And Moala Tukana did it because of custom granted that may not be avoided.
2. The decision making dilemma faced by Omfattande Taylor that involved the professionalism of his personnel in work field that relevant to the local personalized issue.